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Accessibility 1
Age Requirements:
• 5-7 years: Some airlines don't accept, others require direct flights only
• 8-11 years: Unaccompanied Minor (UM) service required
• 12-14 years: UM service optional (varies by airline)
• 15-17 years: Usually can travel as adult
Unaccompanied Minor Service Includes:
• Dedicated airline staff escort
• Priority boarding
• In-flight monitoring
• Handoff to designated guardian at destination
Requirements:
• Advance booking (usually 48+ hours)
• Completed UM forms with guardian info
• ID verification at check-in
• Guardian must wait until plane departs
• Recipient must show ID at arrival
Fees: Typically $100-$150 each way (varies by airline)
• 5-7 years: Some airlines don't accept, others require direct flights only
• 8-11 years: Unaccompanied Minor (UM) service required
• 12-14 years: UM service optional (varies by airline)
• 15-17 years: Usually can travel as adult
Unaccompanied Minor Service Includes:
• Dedicated airline staff escort
• Priority boarding
• In-flight monitoring
• Handoff to designated guardian at destination
Requirements:
• Advance booking (usually 48+ hours)
• Completed UM forms with guardian info
• ID verification at check-in
• Guardian must wait until plane departs
• Recipient must show ID at arrival
Fees: Typically $100-$150 each way (varies by airline)
Check-In 1
When to Check In:
• Online check-in opens: 24-48 hours before departure
• Best time: As soon as it opens for best seat selection
• Closes: 1-2 hours before departure
How to Check In:
1. Go to airline website or app
2. Enter booking reference and last name
3. Confirm passenger details
4. Select seats (if not already done)
5. Add any extras (bags, meals)
6. Download or print boarding pass
Benefits of Online Check-In:
• Skip check-in counter lines
• Early seat selection
• Digital boarding pass on phone
• Faster airport experience
When You MUST Check In at Airport:
• Traveling with pets
• Unaccompanied minors
• Oversized baggage
• Document verification needed
• International flights (some airlines)
• Online check-in opens: 24-48 hours before departure
• Best time: As soon as it opens for best seat selection
• Closes: 1-2 hours before departure
How to Check In:
1. Go to airline website or app
2. Enter booking reference and last name
3. Confirm passenger details
4. Select seats (if not already done)
5. Add any extras (bags, meals)
6. Download or print boarding pass
Benefits of Online Check-In:
• Skip check-in counter lines
• Early seat selection
• Digital boarding pass on phone
• Faster airport experience
When You MUST Check In at Airport:
• Traveling with pets
• Unaccompanied minors
• Oversized baggage
• Document verification needed
• International flights (some airlines)
Traveling Together 1
Family-Friendly Services:
At the Airport:
• Family lanes at security (some airports)
• Kids' play areas in terminals
• Family restrooms
• Nursing rooms (many airports)
• Stroller gate check (free)
On the Plane:
• Bassinets for long flights
• Kids' meals (request in advance)
• Activity packs on some airlines
• Kid-friendly entertainment
• Blankets and pillows
Priority Boarding:
• Most airlines offer family pre-boarding
• Usually after First/Business but before general
• Take advantage to get settled
• Store bags and set up distractions
Unaccompanied Minors:
• Available for ages 5-14 typically
• Dedicated staff throughout journey
• Fee: $100-150 each way
• Cannot book on connecting flights (varies)
Request in Advance:
• Child meals
• Bassinets
• Extra baby food warming
• Adjacent seats
At the Airport:
• Family lanes at security (some airports)
• Kids' play areas in terminals
• Family restrooms
• Nursing rooms (many airports)
• Stroller gate check (free)
On the Plane:
• Bassinets for long flights
• Kids' meals (request in advance)
• Activity packs on some airlines
• Kid-friendly entertainment
• Blankets and pillows
Priority Boarding:
• Most airlines offer family pre-boarding
• Usually after First/Business but before general
• Take advantage to get settled
• Store bags and set up distractions
Unaccompanied Minors:
• Available for ages 5-14 typically
• Dedicated staff throughout journey
• Fee: $100-150 each way
• Cannot book on connecting flights (varies)
Request in Advance:
• Child meals
• Bassinets
• Extra baby food warming
• Adjacent seats
Still Have Questions?
Our customer support team is available 24/7 to assist you with any questions or concerns.
ESP
SWA