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Accessibility 1
Age Requirements:
• 5-7 years: Some airlines don't accept, others require direct flights only
• 8-11 years: Unaccompanied Minor (UM) service required
• 12-14 years: UM service optional (varies by airline)
• 15-17 years: Usually can travel as adult
Unaccompanied Minor Service Includes:
• Dedicated airline staff escort
• Priority boarding
• In-flight monitoring
• Handoff to designated guardian at destination
Requirements:
• Advance booking (usually 48+ hours)
• Completed UM forms with guardian info
• ID verification at check-in
• Guardian must wait until plane departs
• Recipient must show ID at arrival
Fees: Typically $100-$150 each way (varies by airline)
• 5-7 years: Some airlines don't accept, others require direct flights only
• 8-11 years: Unaccompanied Minor (UM) service required
• 12-14 years: UM service optional (varies by airline)
• 15-17 years: Usually can travel as adult
Unaccompanied Minor Service Includes:
• Dedicated airline staff escort
• Priority boarding
• In-flight monitoring
• Handoff to designated guardian at destination
Requirements:
• Advance booking (usually 48+ hours)
• Completed UM forms with guardian info
• ID verification at check-in
• Guardian must wait until plane departs
• Recipient must show ID at arrival
Fees: Typically $100-$150 each way (varies by airline)
Check-In 1
Recommended Arrival Times:
Domestic Flights:
• Standard: 2 hours before departure
• Peak times/holidays: 2.5-3 hours
• With checked bags: Add 30 minutes
International Flights:
• Standard: 3 hours before departure
• First-time international: 3.5 hours
• Complex connections: 4 hours
Factors That May Require More Time:
• Traveling with children/pets
• Special assistance needed
• Large/oversized baggage
• Peak travel days (Friday, Sunday)
• Holiday periods
• Visa/immigration document checks
Cutting It Close?
• Check-in counters close: 45-60 min before departure
• Boarding gates close: 15-30 min before departure
• TSA recommends 30 min minimum at security
Domestic Flights:
• Standard: 2 hours before departure
• Peak times/holidays: 2.5-3 hours
• With checked bags: Add 30 minutes
International Flights:
• Standard: 3 hours before departure
• First-time international: 3.5 hours
• Complex connections: 4 hours
Factors That May Require More Time:
• Traveling with children/pets
• Special assistance needed
• Large/oversized baggage
• Peak travel days (Friday, Sunday)
• Holiday periods
• Visa/immigration document checks
Cutting It Close?
• Check-in counters close: 45-60 min before departure
• Boarding gates close: 15-30 min before departure
• TSA recommends 30 min minimum at security
International 2
Immigration (Passport Control):
• Have passport and arrival card ready
• Answer questions about trip purpose, duration
• May need to show return ticket, hotel booking
• Biometrics (photo, fingerprints) often required
Customs Declaration:
• Declare items over duty-free limits
• Declare cash over $10,000 (or equivalent)
• Declare food, plants, animals (many countries)
• Declare medications (especially controlled substances)
Duty-Free Limits (Example - US):
• $800 worth of goods
• 1 liter of alcohol (21+)
• 200 cigarettes or 100 cigars
Prohibited/Restricted Items:
• Fresh fruits, vegetables, meats (varies by country)
• Plants and seeds
• Cultural artifacts
• Counterfeit goods
Global Entry (US):
• Pre-approved travelers skip regular lines
• Use kiosks for quick processing
• $100 for 5 years
• Have passport and arrival card ready
• Answer questions about trip purpose, duration
• May need to show return ticket, hotel booking
• Biometrics (photo, fingerprints) often required
Customs Declaration:
• Declare items over duty-free limits
• Declare cash over $10,000 (or equivalent)
• Declare food, plants, animals (many countries)
• Declare medications (especially controlled substances)
Duty-Free Limits (Example - US):
• $800 worth of goods
• 1 liter of alcohol (21+)
• 200 cigarettes or 100 cigars
Prohibited/Restricted Items:
• Fresh fruits, vegetables, meats (varies by country)
• Plants and seeds
• Cultural artifacts
• Counterfeit goods
Global Entry (US):
• Pre-approved travelers skip regular lines
• Use kiosks for quick processing
• $100 for 5 years
Common Digital Forms:
United States:
• ESTA (Visa Waiver countries) - Apply 72+ hours before
• Customs Declaration (paper or Mobile Passport app)
Canada:
• eTA (visa-exempt visitors) - Apply before booking flight
• ArriveCAN (may be required)
United Kingdom:
• ETA (Electronic Travel Authorisation) - Apply in advance
European Union:
• ETIAS (coming soon for visa-exempt travelers)
Australia:
• ETA or eVisitor - Apply via app or online
• Digital Passenger Declaration
Tips:
• Complete forms BEFORE arriving at airport
• Save confirmation on phone and print copy
• Keep approval email accessible offline
• Some require payment ($10-$20 typically)
United States:
• ESTA (Visa Waiver countries) - Apply 72+ hours before
• Customs Declaration (paper or Mobile Passport app)
Canada:
• eTA (visa-exempt visitors) - Apply before booking flight
• ArriveCAN (may be required)
United Kingdom:
• ETA (Electronic Travel Authorisation) - Apply in advance
European Union:
• ETIAS (coming soon for visa-exempt travelers)
Australia:
• ETA or eVisitor - Apply via app or online
• Digital Passenger Declaration
Tips:
• Complete forms BEFORE arriving at airport
• Save confirmation on phone and print copy
• Keep approval email accessible offline
• Some require payment ($10-$20 typically)
Trains 1
Arriving at the Station:
• Arrive 30 minutes early (longer for high-speed trains)
• Check departure boards for platform/track number
• Platforms often announced 15-20 min before
Boarding:
• No security screening like airports (usually)
• Find your car number on ticket
• Reserved seats have seat numbers on ticket
• Unreserved: Sit in any available seat in your class
What to Bring:
• Ticket (digital or printed)
• ID/passport (international trains)
• Reservation confirmation (if required)
Station Amenities:
• Luggage storage/lockers
• Waiting lounges (first class)
• Shops and restaurants
• WiFi (often available)
Tips:
• Large stations can be confusing - allow time
• Some stations have multiple terminals
• Check which station in multi-station cities
• Keep luggage with you or locked
• Arrive 30 minutes early (longer for high-speed trains)
• Check departure boards for platform/track number
• Platforms often announced 15-20 min before
Boarding:
• No security screening like airports (usually)
• Find your car number on ticket
• Reserved seats have seat numbers on ticket
• Unreserved: Sit in any available seat in your class
What to Bring:
• Ticket (digital or printed)
• ID/passport (international trains)
• Reservation confirmation (if required)
Station Amenities:
• Luggage storage/lockers
• Waiting lounges (first class)
• Shops and restaurants
• WiFi (often available)
Tips:
• Large stations can be confusing - allow time
• Some stations have multiple terminals
• Check which station in multi-station cities
• Keep luggage with you or locked
Tours 1
Booking Options:
Through MilesTour:
• Browse tours in destination section
• Filter by date, price, type
• Instant confirmation for most
Third-Party Platforms:
• Viator, GetYourGuide, Klook
• Compare prices and reviews
Direct with Operator:
• Local tour companies
• Hotel concierge
• Sometimes cheaper, less protection
On-Site:
• Tourist information offices
• Street vendors (use caution)
• Hotel tour desks
What to Consider:
• Group size (small groups usually better)
• Language offered
• What's included (transport, meals, entrance fees)
• Meeting point and time
• Physical difficulty level
• Cancellation policy
Tips:
• Read recent reviews
• Book popular tours in advance
• Print or download voucher
• Confirm 24 hours before
Through MilesTour:
• Browse tours in destination section
• Filter by date, price, type
• Instant confirmation for most
Third-Party Platforms:
• Viator, GetYourGuide, Klook
• Compare prices and reviews
Direct with Operator:
• Local tour companies
• Hotel concierge
• Sometimes cheaper, less protection
On-Site:
• Tourist information offices
• Street vendors (use caution)
• Hotel tour desks
What to Consider:
• Group size (small groups usually better)
• Language offered
• What's included (transport, meals, entrance fees)
• Meeting point and time
• Physical difficulty level
• Cancellation policy
Tips:
• Read recent reviews
• Book popular tours in advance
• Print or download voucher
• Confirm 24 hours before
Travel Requirements 4
Common Immigration Forms:
Arriving in the US:
• Customs Declaration (Form 6059B)
• Given on plane or at kiosk
• List items you're bringing in
• Report currency over $10,000
US ESTA (Visa Waiver):
• Apply online before travel
• Valid for 2 years
• Cost: $21
• For VWP countries only
Arriving in UK:
• Landing card (may be required)
• ETA (Electronic Travel Authorization) coming soon
Arriving in EU:
• ETIAS (coming soon for visa-free countries)
• No current form required for most
Arriving in Canada:
• eTA required for visa-exempt countries
• Cost: CAD $7
• Valid for 5 years
Tips:
• Complete forms accurately
• Bring a pen for paper forms
• Know your accommodation address
• Have return ticket information handy
• Be honest about goods you're carrying
Arriving in the US:
• Customs Declaration (Form 6059B)
• Given on plane or at kiosk
• List items you're bringing in
• Report currency over $10,000
US ESTA (Visa Waiver):
• Apply online before travel
• Valid for 2 years
• Cost: $21
• For VWP countries only
Arriving in UK:
• Landing card (may be required)
• ETA (Electronic Travel Authorization) coming soon
Arriving in EU:
• ETIAS (coming soon for visa-free countries)
• No current form required for most
Arriving in Canada:
• eTA required for visa-exempt countries
• Cost: CAD $7
• Valid for 5 years
Tips:
• Complete forms accurately
• Bring a pen for paper forms
• Know your accommodation address
• Have return ticket information handy
• Be honest about goods you're carrying
International Travel: Know Before You Go
Customers are responsible for meeting ALL travel and entry requirements for their destination and any intermediate points.
Your Responsibilities:
• Valid passport
• Required visas
• Valid U.S. resident card (to fly back to the U.S.)
• Required health protocols
• Contact tracing requirements
Important Timelines:
• Check-in (with bags): 3 hours prior to departure recommended
• Flight closes: 60 minutes prior to departure - NO EXCEPTIONS
• Check-in method: Online or at airport check-in counters
Before You Travel:
1. Verify passport validity (6+ months)
2. Research visa requirements for destination
3. Check health requirements (vaccinations, testing)
4. Confirm you have onward/return travel proof
5. Download required apps or forms
Pro Tip: Use our online travel documentation tool to check specific requirements for your destination.
Customers are responsible for meeting ALL travel and entry requirements for their destination and any intermediate points.
Your Responsibilities:
• Valid passport
• Required visas
• Valid U.S. resident card (to fly back to the U.S.)
• Required health protocols
• Contact tracing requirements
Important Timelines:
• Check-in (with bags): 3 hours prior to departure recommended
• Flight closes: 60 minutes prior to departure - NO EXCEPTIONS
• Check-in method: Online or at airport check-in counters
Before You Travel:
1. Verify passport validity (6+ months)
2. Research visa requirements for destination
3. Check health requirements (vaccinations, testing)
4. Confirm you have onward/return travel proof
5. Download required apps or forms
Pro Tip: Use our online travel documentation tool to check specific requirements for your destination.
Connecting International Flights in the U.S.
Requirements for International Travelers:
• Valid passport for U.S. entry
• Valid visa for the U.S. (unless ESTA/VWP eligible)
• May need visa for final destination country
Baggage at Connection:
• You may need to claim your checked bags upon arriving in the U.S.
• Clear Customs and Immigration with bags
• Recheck bags to your final destination
• Allow extra time for this process
Before Departure:
• Verify at the ticket counter whether bags will be checked through to final destination
• Know your connection time requirements
• Factor in Customs/Immigration processing time
Tips:
• Book connections with 2-3 hours minimum
• Know where to recheck bags at connecting airport
• Have all documents ready for each entry point
Requirements for International Travelers:
• Valid passport for U.S. entry
• Valid visa for the U.S. (unless ESTA/VWP eligible)
• May need visa for final destination country
Baggage at Connection:
• You may need to claim your checked bags upon arriving in the U.S.
• Clear Customs and Immigration with bags
• Recheck bags to your final destination
• Allow extra time for this process
Before Departure:
• Verify at the ticket counter whether bags will be checked through to final destination
• Know your connection time requirements
• Factor in Customs/Immigration processing time
Tips:
• Book connections with 2-3 hours minimum
• Know where to recheck bags at connecting airport
• Have all documents ready for each entry point
International Flight Check-In Times
Recommended Arrival Time:
• 3 hours before scheduled departure
• Especially important if checking bags
CRITICAL - Flight Closes:
• 60 minutes prior to scheduled departure
• NO EXCEPTIONS
• Must clear immigration and security at least 1 hour before departure
Allow Time For:
• Getting to the correct terminal
• Check-in for your flight
• Immigration processing
• Security screening
• Walking to your gate
U.S. Pre-Clearance Airports:
If traveling from these airports, check Customs closing times at US Customs & Border Protection website:
• Aruba (AUA)
• Bermuda (BDA)
• Dublin (DUB)
• Nassau (NAS)
• Vancouver (YVR)
Important: You must check in during Customs hours of operation (regardless of flight departure times or delays) or you will be denied boarding.
Recommended Arrival Time:
• 3 hours before scheduled departure
• Especially important if checking bags
CRITICAL - Flight Closes:
• 60 minutes prior to scheduled departure
• NO EXCEPTIONS
• Must clear immigration and security at least 1 hour before departure
Allow Time For:
• Getting to the correct terminal
• Check-in for your flight
• Immigration processing
• Security screening
• Walking to your gate
U.S. Pre-Clearance Airports:
If traveling from these airports, check Customs closing times at US Customs & Border Protection website:
• Aruba (AUA)
• Bermuda (BDA)
• Dublin (DUB)
• Nassau (NAS)
• Vancouver (YVR)
Important: You must check in during Customs hours of operation (regardless of flight departure times or delays) or you will be denied boarding.
Still Have Questions?
Our customer support team is available 24/7 to assist you with any questions or concerns.