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Hotels 4
Standard Times:
• Check-in: 3:00 PM (15:00)
• Check-out: 11:00 AM (11:00)
Early Check-in:
• Request in advance or at arrival
• May be available if room is ready
• Early check-in fee: $20-$50 typically
• Elite members often get free early check-in
Late Check-out:
• Request at front desk morning of departure
• May be complimentary if hotel isn't full
• Late check-out fee: $20-$100
• 1-2 hours extension often free
Tips:
• Book directly with hotel for flexibility
• Mention special occasions
• Join loyalty program before stay
• If arriving early, ask to store luggage
• If leaving late, use the pool/gym first
• Check-in: 3:00 PM (15:00)
• Check-out: 11:00 AM (11:00)
Early Check-in:
• Request in advance or at arrival
• May be available if room is ready
• Early check-in fee: $20-$50 typically
• Elite members often get free early check-in
Late Check-out:
• Request at front desk morning of departure
• May be complimentary if hotel isn't full
• Late check-out fee: $20-$100
• 1-2 hours extension often free
Tips:
• Book directly with hotel for flexibility
• Mention special occasions
• Join loyalty program before stay
• If arriving early, ask to store luggage
• If leaving late, use the pool/gym first
Typical Cancellation Policies:
Flexible Rate:
• Free cancellation until 24-48 hours before
• Full refund to original payment method
• Higher nightly rate
Non-Refundable Rate:
• Lower price (10-20% discount)
• No refund if cancelled
• May allow date changes (fees apply)
Advance Purchase:
• Paid at booking
• Usually non-refundable
• Best for certain travel plans
How to Cancel:
1. Log into booking account
2. Find reservation and select "Cancel"
3. Or call hotel directly
4. Get cancellation confirmation number
Tips:
• Book flexible if plans might change
• Check policy BEFORE booking
• Set calendar reminder for cancellation deadline
• Travel insurance can cover non-refundable bookings
Flexible Rate:
• Free cancellation until 24-48 hours before
• Full refund to original payment method
• Higher nightly rate
Non-Refundable Rate:
• Lower price (10-20% discount)
• No refund if cancelled
• May allow date changes (fees apply)
Advance Purchase:
• Paid at booking
• Usually non-refundable
• Best for certain travel plans
How to Cancel:
1. Log into booking account
2. Find reservation and select "Cancel"
3. Or call hotel directly
4. Get cancellation confirmation number
Tips:
• Book flexible if plans might change
• Check policy BEFORE booking
• Set calendar reminder for cancellation deadline
• Travel insurance can cover non-refundable bookings
Payment Options:
Pay at Hotel:
• Credit card hold at booking (authorization)
• Full payment at check-out
• Can change payment method at hotel
Pay Now (Prepaid):
• Charged when booking
• Often lower rates
• Usually non-refundable
At Check-in:
• Credit/debit card required for incidentals
• Hold: $50-$200 per night typically
• Debit cards: Actual hold on funds
• Released 3-7 days after check-out
Resort Fees:
• Mandatory daily fee at some hotels
• Covers WiFi, pool, gym, etc.
• $25-$50 per night
• Paid at check-out (not in advertised rate)
Taxes:
• City/state hotel taxes: 10-18%
• Tourism taxes in some cities
• Added to final bill
Pay at Hotel:
• Credit card hold at booking (authorization)
• Full payment at check-out
• Can change payment method at hotel
Pay Now (Prepaid):
• Charged when booking
• Often lower rates
• Usually non-refundable
At Check-in:
• Credit/debit card required for incidentals
• Hold: $50-$200 per night typically
• Debit cards: Actual hold on funds
• Released 3-7 days after check-out
Resort Fees:
• Mandatory daily fee at some hotels
• Covers WiFi, pool, gym, etc.
• $25-$50 per night
• Paid at check-out (not in advertised rate)
Taxes:
• City/state hotel taxes: 10-18%
• Tourism taxes in some cities
• Added to final bill
Usually Included:
• WiFi (basic speed)
• Towels and linens
• Basic toiletries (shampoo, soap)
• In-room safe
• Coffee maker or tea kettle
• Housekeeping
May Have Extra Fee:
• Premium/fast WiFi
• Parking (especially in cities)
• Breakfast
• Mini bar items
• Room service
• Spa/gym access (at some hotels)
Common Amenities by Hotel Type:
• Budget: Basic WiFi, TV, AC
• Mid-range: + Pool, fitness center, breakfast
• Luxury: + Spa, concierge, premium toiletries, robes
• Resort: + Multiple pools, activities, kids club
Tips:
• Check what's included before booking
• Ask about waived fees for loyalty members
• Resort fees bundle amenities at a "discount"
• WiFi (basic speed)
• Towels and linens
• Basic toiletries (shampoo, soap)
• In-room safe
• Coffee maker or tea kettle
• Housekeeping
May Have Extra Fee:
• Premium/fast WiFi
• Parking (especially in cities)
• Breakfast
• Mini bar items
• Room service
• Spa/gym access (at some hotels)
Common Amenities by Hotel Type:
• Budget: Basic WiFi, TV, AC
• Mid-range: + Pool, fitness center, breakfast
• Luxury: + Spa, concierge, premium toiletries, robes
• Resort: + Multiple pools, activities, kids club
Tips:
• Check what's included before booking
• Ask about waived fees for loyalty members
• Resort fees bundle amenities at a "discount"
Still Have Questions?
Our customer support team is available 24/7 to assist you with any questions or concerns.