How can we help you?

Support 2

Contact Options:

Live Chat:
• Available on website and app
• 24/7 support
• Fastest response

Phone Support:
• Toll-free: 1-800-XXX-XXXX
• International: +1-XXX-XXX-XXXX
• Available 24/7

Email:
• support@milestour.com
• Response within 24 hours
• Best for non-urgent inquiries

Social Media:
• Twitter: @MilesTourHelp
• Facebook: /MilesTour
• Response within hours

Self-Service:
• Help Center articles
• Manage Booking online
• FAQ section

Tips:
• Have booking reference ready
• Be specific about your issue
• Note agent name and time for reference
• Urgent issues: Call or chat

Immediate Emergencies (911 situations):
• Call local emergency services
• US: 911 | EU: 112 | UK: 999
• Then contact us for rebooking assistance

Travel Emergencies:
• 24/7 Emergency Line: +1-XXX-XXX-XXXX
• For: Stranded, missed connections, urgent changes
• We can: Rebook flights, extend hotels, arrange transport

Medical Emergencies:
• Seek medical attention first
• Contact travel insurance provider
• Keep all receipts and documentation
• We can help find English-speaking doctors

Lost/Stolen Passport:
1. File police report
2. Contact nearest embassy/consulate
3. Get emergency travel document
4. We can assist with rebooking if needed

Before You Travel:
• Save emergency numbers in phone
• Register with your embassy
• Share itinerary with family
• Know insurance policy details

Still Have Questions?

Our customer support team is available 24/7 to assist you with any questions or concerns.