Miles Montego
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Frequently Asked Questions

Miles Montego, a tour operator specializing in dream destinations, offers a variety of benefits for travelers.

We offer a wide range of tours including cultural experiences, adventure tours, luxury getaways, safari expeditions, and customized itineraries. Popular destinations include East Africa (Kenya, Tanzania, Rwanda), Europe, Asia, and beyond. Whether you are looking for a beach relaxation, mountain trekking, or city exploration, we have something for everyone.

Yes! We specialize in creating personalized travel experiences. Our team works with you to tailor every aspect of your trip including destinations, accommodations, activities, and travel dates to match your preferences and budget. Contact us to start planning your custom adventure.

We accept multiple payment methods for your convenience including credit/debit cards (Visa, MasterCard), M-Pesa mobile payments, PayPal, and bank transfers. All transactions are secured with industry-standard encryption to protect your financial information.

We recommend booking at least 2-4 weeks in advance for domestic travel and 4-8 weeks for international trips. Peak seasons like holidays and safari seasons may require earlier booking (2-3 months) to secure availability and the best rates. Last-minute bookings are also possible based on availability.

Our cancellation policy varies by service type. Generally, cancellations made 48+ hours before departure receive a full refund. Cancellations within 24-48 hours may incur a partial fee. Some special rates and promotional offers may be non-refundable. Please review the specific terms at the time of booking or contact our support team for details.